Factory Orders

You shouldn't have to settle. Custom order any of our vehicles and get the vehicle you really want!

Start Your Custom Order

Customer Benefits For Custom Factory Orders

  • Configure your ideal vehicle. You pick the colors, options and accessories!
  • Enjoy prioritized order processing and build scheduling
  • Lock-in pricing and applicable incentives at the time of order or claim the incentives active at the time of delivery, whichever you prefer.

Get What You Want Exactly and Custom Order Your Vehicle

When making a big decision like buying a car, it's important to get what you want exactly. From tires to paint color and everything in between, make your vehicle your own and custom order it at Northwest Hills Chrysler Jeep® Dodge Ram.

Check Out All the Trim Levels

To get started, check out our entire selection of new inventory. We'd recommend exploring the different packages and trim levels available, then moving on to the nitty-gritty and making your custom choices. Creating the perfect vehicle for you means starting with an exceptional vehicle as your base.

Make It Your Own

Whether you're looking for the latest Jeep® Wrangler in Hydro Blue or wanting to add extra towing capabilities to your Ram 1500, custom ordering gives you the option to do that and more. With a custom order, your vehicle will not only meet your needs but exceed them. Between commuting to Hartford, dropping the kids off at school, or taking a road trip with friends, every journey in your custom model will feel like a treat because it's perfectly tailored to your needs and lifestyle.

Custom Order Your Model Today!

If you are wondering how you can get the custom order process started, we offer a convenient online order form. You can request your dream car from anywhere, even your couch in Bristol.

If you'd like more information, one of our expert staff members can walk you through the process and give you more information about the model you're considering. They'll help you find your perfect match. Give us a call or inquire online if you'd like to schedule an appointment. Northwest Hills Chrysler Jeep Dodge Ram is located in Torrington; we are excited to serve Middletown, Waterbury, and the surrounding areas.

Frequently Asked Questions

How do I start custom vehicle order process?

Simply tap the Start My Custom Order button, provide some information, make some selections and hit submit. A Sales Consultant will contact you and help you complete your vehicle order by selecting from the available colors, options and accessories. This can be done in person, over the phone or via text and email.

Is there any extra charge for a custom-ordered vehicle?

No, there is no extra charge for custom ordering a vehicle. Vehicle prices are negotiated and agreed upon by the customer and the dealer at the time of ordering. Your dealer may require a deposit to place your order.

What if programs or incentives get better while my vehicle is being built?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.

Will I be updated while my vehicle is being built?

Our team will provide you updates as we receive them from the manufacturer on where your vehicle is in the process and the estimated arrival date. Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale and schedule a convenient time and location for final delivery to you.

How long will it take to have my vehicle built?

Each model has a different amount of time associated with the custom build. Our team will be able to provide you with more specific details on estimated build time once you select a model. Generally, orders fulfill in 4-12 weeks.